PXP™

To check the status of your order, you need to click on the shipping confirmation email you received.You can track your order by clicking on the tracking number link.If you have not received your shipping confirmation email (don&apos;t forget to check your spam or junk folders), then your order is awaiting shipment.You can also check the status by logging into your customer account.

To check the status of your order, you need to click on the shipping confirmation email you received. You can track your order by clicking on the tracking number link. If you have not received your shipping confirmation email (don't forget to check y

Where is my order?

📝 ORDER AND DELIVERY

I can’t place an order?

How to modify or cancel an order?

I made a mistake and accidentally placed two orders?

My order is incomplete, an item is missing?

What to do in case of preparation error / defective item?

What are the delivery times?

Which carriers are offered and what are the shipping costs?

How to return an item?

What is the cost to make a return?

What are the refund conditions?

Can I return an item in store?

How to make an exchange?

What is the waiting time for a refund?

When is my store credit generated and how long is it valid?

🔄 RETURNS AND REFUNDS

What payment methods are accepted?

Is payment secure?

My payment was declined, what should I do?

Do you offer Project X Paris gift cards?

Do you accept gift vouchers?

How do I use a promo code?

💳 PAYMENT AND PROMOTIONS

I can't find the item I want?

How can I find my size?

Is this French or American sizing?

I saw one of your products on an artist or in a music video, where can I find it?

I saw an item on Instagram, where can I find it?

🔍 PRODUCT INFORMATION

Where is my order?Updated 9 months ago