PXP™

To make an exchange, please first submit your return request in the&#xA0;&quot;Request a return&quot; section of your account.Once in this section, you will have the option to click on&#xA0;&quot;Request an exchange&quot;. You can then select the desired new size.Once your request is validated, a new order will be automatically generated with the item in the chosen size.

To make an exchange, please first submit your return request in the "Request a return" section of your account. Once in this section, you will have the option to click on "Request an exchange". You can then select the desired new size. Once your requ

How to make an exchange?

🔄 RETURNS AND REFUNDS

Where is my order?

I can’t place an order?

How to modify or cancel an order?

I made a mistake and accidentally placed two orders?

My order is incomplete, an item is missing?

What to do in case of preparation error / defective item?

What are the delivery times?

Which carriers are offered and what are the shipping costs?

📝 ORDER AND DELIVERY

How to return an item?

What is the cost to make a return?

What are the refund conditions?

Can I return an item in store?

What is the waiting time for a refund?

When is my store credit generated and how long is it valid?

What payment methods are accepted?

Is payment secure?

My payment was declined, what should I do?

Do you offer Project X Paris gift cards?

Do you accept gift vouchers?

How do I use a promo code?

💳 PAYMENT AND PROMOTIONS

I can't find the item I want?

How can I find my size?

Is this French or American sizing?

I saw one of your products on an artist or in a music video, where can I find it?

I saw an item on Instagram, where can I find it?

🔍 PRODUCT INFORMATION

How to make an exchange?Updated 9 months ago