PXP™

<p>If your payment is declined, please try again and if it still doesn&apos;t work, we recommend contacting your bank directly to ensure you have sufficient funds.</p>

If your payment is declined, please try again and if it still doesn't work, we recommend contacting your bank directly to ensure you have sufficient funds.

My payment was declined, what should I do?

💳 PAYMENT AND PROMOTIONS

Where is my order?

I can’t place an order?

How to modify or cancel an order?

I made a mistake and accidentally placed two orders?

My order is incomplete, an item is missing?

What to do in case of preparation error / defective item?

What are the delivery times?

Which carriers are offered and what are the shipping costs?

📝 ORDER AND DELIVERY

How to return an item?

What is the cost to make a return?

What are the refund conditions?

Can I return an item in store?

How to make an exchange?

What is the waiting time for a refund?

When is my store credit generated and how long is it valid?

🔄 RETURNS AND REFUNDS

What payment methods are accepted?

Is payment secure?

Do you offer Project X Paris gift cards?

Do you accept gift vouchers?

How do I use a promo code?

I can't find the item I want?

How can I find my size?

Is this French or American sizing?

I saw one of your products on an artist or in a music video, where can I find it?

I saw an item on Instagram, where can I find it?

🔍 PRODUCT INFORMATION

My payment was declined, what should I do?Updated 9 months ago